Leveraging supply chain excellence to improve customer service
If you haven’t seen this yet, I’m speaking on a webcast tomorrow (go here to learn more and register) with Bill Swanton from AMR and David Rael from Benchmark Electronics.
One of the challenges that I see a lot is companies trying to strike a balance between their external performance (customer service) and their internal performance (ability to hit key internal metrics like inventory). This webcast will talk about trying to achieve both simultaneously and show how supply chain excellence can actually drive improvements in customer service.
Bill’s got some great insights from the work he’s done at AMR talking to OEM’s (brand owners) and contract manufacturers and David brings real world “in the trenches” experience in solving these problems.
Hope you can join us.
