The next big thing
EDS has a blog called “EDS’ Next Big Thing Blog.” There’s an interesting article there by EDS Fellows talking about their views on the future of technology.
I found a couple of the comments particularly interesting and good parallels to our views on the need for Response Management. In particular, they say:
> “The problem is that most companies are not built for constant change. They are built for constant, with periods of change. That is not a good thing in a world of rapidly accelerating change.”
> “Applications migrate to end users, not to professional programmers.”
> “In an environment of rapid change much of what we “know

December 5th, 2005 at 10:49 am
Thanks for the reference.
Change or the unique situation was thought of as being a bad thing to be driven out of the environemnt. As organizations get thier environment under control, that view needs to shift as change is where the opportunity is.
It may be a question of maturity. The question for me is: Will companies know when that tipping point is reached and will the culture be able to respond?
December 5th, 2005 at 12:04 pm
I like your comment about “change is where the opportunity is” - couldn’t agree more. I also agree that historically organizations have emphasized building a “machine” to run like clockwork, which doesn’t place much emphasis on dealing with the situation where things don’t run like clockwork. This situation, I believe, is becoming more the norm and, as you say, is where the opportunity to differentiate can be found.