The brand owner/contract manufacturer disconnect
Wednesday, September 27th, 2006I did a webcast last week that featured a presentation from Bruce Rayner of Technology Forecasters, Inc. (TFI).
In the presentation, Bruce shared insights from research TFI has done on what is important to brand owners (OEMs) vs. how they rate their contract manufacturers (EMS and ODM providers) performance. According to TFI’s research, brand owners rate the following in order of importance:
1. Reducing total cost of ownership
2. Global supply chain coordination and execution
3. Flexibility and responsiveness
4. Leveraging technology
5. Profitable environmental compliance
yet rate their contract manufacturer’s performance as:
1. Profitable environmental compliance
2. Leveraging technology
3. Flexibility and responsiveness
4. Global supply chain coordination and execution
5. Reducing total cost of ownership
This gives some good insights into the gaps that exist and some good insights into what is most important to brand owners. I particularly noted how important flexibility and responsiveness is along with the need for global supply chain coordination and execution. These two issues are very inter-related and essential in today’s extended supply networks.

