Making Mobile a Reality

MattBenson

woman on mobile phoneI don’t really see my iPhone as a mobile phone anymore – it’s so much more than that, and judging by the number of people as attached to their phone as I am to mine, I’m far from alone. Every day I use it for a multitude of different applications that assist my life. Things like tracking times and distance whilst exercising, checking travel status, messages, watching the Rugby World Cup and occasionally tweeting about life thoughts.

At the excellent European Gartner Supply Chain Executive Conference last week, I was really surprised to see Kinaxis was the only vendor actively demonstrating a functional supply chain management product on a mobile device during the course of the two day event. Isn’t that a path we should all be headed down given society’s acceptance and reliance on mobile technology these days? Aren’t more and more businesses finding ways to allow their employees to work from where they are? Why should supply chain be any different?

Customers are driving the supply chain. There’s no question about that. The demands of consumers, in an age where information is king, are becoming ever more dynamic and the need to be responsive is paramount. If a sales person is on the road and he gets a call from one of his major customers asking if an order can be achieved – how long is reasonable to get back to them with a definitive answer? Well, it probably depends on the circumstances of the order, but I’d state that in nearly every single case, responding quickly with accuracy will always be better than either a slow response, an inaccurate one, or worst of all, a slow and inaccurate answer.

Technology is an enabler to decision making and if the technology is there, why not use it to your advantage to gain that competitive edge? Having the ability to take part in critical supply chain decisions on the fly means shorter cycle times, improved productivity, and the ability to get things done in real-time, regardless of how far apart you and your team are.

For more information about how mobile devices dynamically linked to your cloud-based RapidResponse implementation can add value to your organization, get in touch for a discussion and demonstration of this amazing capability.

MattBenson

With 25 years of senior supply chain management industry experience and consultancy organization experience, Matt aligns real world supply chain problems with process and technology solutions. In his current role as EMEA Business consultant with Kinaxis, Matt looks at the evolution of S&OP and how new thinking and technology is changing the planning landscape.

More blog posts by Matt Benson

Discussions

  1. I thought it was amazing when I was young that we had walkie talkies, where we could talk to our friends a block away. Now, I can speak to, share information with, infocommunicate, with anyone in the world. (Yes, I just coined the word infocommunicate)

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