Reaching best in class. Stage Five of a five stage supply chain model. You all want to get there. Let’s discuss this from a practitioner’s view point.
Yes, we are talking about the supply chain planning system of record. The market is confused with terms; end-to-end, control tower, IBP, concurrent planning, integrated supply chain and planning systems of record. What really matters is what we are trying to achieve.
It has to start with the people.
Step One: The Right Talent
There has been a lot of discussion on this topic. It can’t be overlooked. In my years of experience in the industry and working with software, people are still the difference makers. The supply chain has changed. Increased volatility, more complex supply chains, more competition, and big data.
Supply chain talent must understand and be able to interpret big data but solving problems still requires people collaborating to evaluate tradeoffs. Today’s unpredictability is less deterministic.
Collaboration is at the Core of the Talent Requirement
Morten Hansen, who wrote the book ‘Collaboration’, refers to T-shaped managers. People who can perform their own individual work very well (the vertical part of the T) and also contribute effectively across the organization (the horizontal part of the T). In the supply chain world I translate that to mean T-shaped people have the ability to collaborate across the vertical silos (order fulfillment, demand planning, supply planning, inventory planning, logistics, S&OP) to ensure that decisions made are directionally correct. Thinking deep and broad.