Posts Tagged ‘RapidResponse’

4 Supply Chain Minds You Ought to Hear at Kinexions

Published October 17th, 2014 by Melissa Clow 0 Comments

As we have mentioned a couple times, Kinexions, the Kinaxis Training & User Conference is taking place later this month. October 28-30, 2014. We have a great speaker line up, but here are 4 supply chain minds you can’t miss!

Alain Huillet SIOP business transformation director Schneider Electric Industries SAS1. Alain Huillet, SIOP business transformation director, Schneider Electric Industries SAS

Session Title: “End to End Visibility and Supply Planning — Schneider Electric”

In Alain’s main stage presentation hear how end-to-end supply chain visibility is key for becoming demand-driven and building value in supply networks. This case study from Schneider Electric will highlight a framework and the key success factors for implementing visibility and collaboration solutions to gain benefits not just for your organization but for your entire ecosystem of partners.



Daniel Kolacko vice president, global planning Bristol-Myers Squibb2. Daniel Kolacko, vice president, global planning, Bristol-Myers Squibb

Session Title: “Customer Case Study: Bristol-Myers Squibb”

Learn from Daniel Kolacko, vice president, global planning, Bristol-Myers Squibb about key trends transforming global planning in the life sciences supply chain and their successes, challenges and lessons learned on the journey to a proactive, agile global planning function.


Benji Green Director Global Sales Operations Planning at Avaya 3. Benji Green, director of global sales, operations and inventory planning, Avaya

Session Title: “Accelerating Vision to Value: Integrating Supply Chain Operations”

Avaya has been on a 4 year transformation to create a Best In Class supply chain with industry leading On Time Ship, Inventory Turns, and Expense to Revenue ratio. The attainment of that Vision has been largely enabled through an aggressive deployment expansion of the Rapid Response platform. Avaya has leveraged RapidResponse to automate low value processes, integrate previous planning silos, synchronize work streams, translate data into information, self-monitor and auto-alert, drive towards exception-based management and accelerate business intelligence. On this journey, Avaya has identified critical success factors that have produced greater value from the RapidResponse investment by establishing a successful methodology from deployment through the application support process.

Guido Marivoet manager supply chain systems EMEA TE Connectivity4. Guido Marivoet, manager, supply chain systems, EMEA, TE Connectivity

Session Title: “Customer Case Study: TE Connectivity”

Over the last two years, the TE Connectivity Automotive EMEA division has successfully implemented RapidResponse in six sites. They have had quick wins and made great improvements in their initial pilot site but now want to better leverage their investment to gain even greater business value.

One key challenge faced by the supply chain planning group is determining how to increase the velocity of rollouts to additional sites across multiple divisions within the company. The EMEA Automotive division also utilizes SAP APO and determining a vision for how best to apply the strengths of RapidResponse and APO across the various business processes is still a work in progress. And as the saying goes, ‘You can’t manage what you can’t measure’ and questions remain regarding what metrics to use to measure the success of new planning solutions within EMEA Automotive.


Join these and other insightful supply chain leaders this October in San Diego! Learn more.


Posted in Sales and operations planning (S&OP), Supply Chain Events, Supply chain management

Remembering: Compromise. Confessions of a Supply Chain Dropout by Laura Dionne, TriQuint at Kinexions

Published August 21st, 2014 by Melissa Clow 0 Comments

Compromise. Confessions of a Supply Chain Dropout by Laura Dionne TriQuint at Kinexions

Like I’ve mentioned in my last couple of Thursday blogs, we are starting to gear up for this year’s Kinexions (our annual training & user conference). A few weeks ago I began to reminisce about our fun customer videos from past conferences and I decided to create a blog series to share. So, on this ‘Throw Back Thursday’, I would like to share this video of Laura Dionne, director worldwide operations planning, presenting “Compromise. Confessions of a Supply Chain Dropout”.

In this video hear Laura Dionne, JP Swanson and Guenter Schmidt speak about their experience with RapidResponse – it’s not only educational, but fun too. Please check it out!

Laura Dionne has over 30 years of semiconductor experience spanning manufacturing, supply chain, IT and operations. Her career has spanned supply network activities from the days of 13 column pads to Lotus 1-2-3, to MRP & APO and now into Her professional passion is focused around business intelligence and decision support, rapid analysis of multi-dimensional problems (profit, revenue, cost, capital) as well as the marriage of business process, IT solutions and employee development for solving business challenges.

If you don’t see the video below, view “Compromise. Confessions of a Supply Chain Dropout” here.

Posted in General News, Supply chain comedy, Supply chain management

An Open Confession – Please Don’t Fire Me, I Promise to Learn Laugh Share and Connect on the Supply Chain Expert Community

Published August 14th, 2014 by Bill DuBois 1 Comment

Before I start let me confess something. I am not a social media guy. I only go on Facebook to see my latest invitations to play Candy Crush and I still think a Twitter is 3 hits away from a no-hitter. However the idea of an online community seemed a bit more appealing since it was all about a group of people with a common interest sharing information on that topic. Obviously one community I pay attention to is the Supply Chain Expert community powered by Kinaxis. That leads me to the second part of my confession. I haven’t been on the community for a little while. Recently I was doing a demonstration of the Dashboard capabilities in RapidResponse. One participant asked about authoring Dashboards and I suggested they visit the Supply Chain Expert Community to check out a short video on authoring dashboards. The third part of my confession is that I had not seen the video for myself. I knew it was there but after making the recommendation I thought I should see it firsthand. The final part of my confession is that I had been taking the content of the community for granted.

The first thing I took for granted is that anyone can get to the dozens of training videos, for free, without having to be a Kinaxis customer. The video I suggested on authoring Dashboards was only one of many. If you look at the 6 menu items below, 5 are open to anyone. Only the support is closed to customers because it deals with specific customer data and use cases.

supply chain expert community header

If you look at the Content section you’ll see everything from ways to better utilize RapidRepsonse to information of key Supply Chain topics and strategies. Sorry, it’s lacking a bit on motivational quotes and links to the latest celebrity wardrobe malfunctions. Notice I’m only in as a guest and still have access to everything from blog posts, discussions and videos.

supply chain expert community content

Next you can see who is participating. This group includes RapidResponse users, Kinaxis customers along with Supply Chain Analysts, consultants and many people just looking to learn more about Supply Chain.

Places and the Supply Chain Hub easily take you to some of the most popular and informative places in the community. One of those places is the Just for Laughs section which includes the most popular Supply Chain show in western Ottawa, the Late Late Supply Chain Show. Some people say it was just a way I could  get free Coronas but it was really a group of employees that wanted to shed light on a vital part of any organization and the opportunities available to radically change the way we manage Supply Chains…while drinking beer.

supply chain expert community places

The RapidResponse section is a goldmine of information for all users and anyone interested in getting into the details of the new generation of Supply Chain tools and processes. I still can’t believe this section isn’t locked down to customers but the Kinaxis team feels that more participation will lead to faster breakthroughs and stronger Supply Chains for their customers.

supply chain expert community RapidResponse

There you have it. The truth will set you free, I feel much better after my confession. So go check out the community or drop me a comment to see if I got fired for my lack of social media savvy.


Posted in General News, Supply chain collaboration, Supply chain comedy, Supply chain management

Part 2: My thoughts on Gartner’s Magic Quadrant for Supply Chain Planning System of Record

Published April 17th, 2014 by Trevor Miles @milesahead 0 Comments

I was recently asked three questions on Gartner’s Magic Quadrant for Supply Chain Planning System of Record. As I said last week, I want to share these videos with our readers.

The three questions I was asked were:

  1. What do you think of the Gartner Magic Quadrant for supply chain planning system of record?
  2. In your opinion, how does RapidResponse differentiate itself as a supply chain planning system of record?
  3. From your experience, what is the level of understanding of planning systems of record in the market?

Here’s my response to question #2 (if you haven’t checked out my response to question #1, you may want to view that first).

Hope you enjoy!

In your opinion, how does RapidResponse differentiate itself as a supply chain planning System of Record?


You can also check out my responses to question #3 as well:

The report positions vendors based on completeness of vision in the supply chain planning system of record market and on their ability to execute to that vision. If you’re interested in reading the full report, the Gartner document is available upon request at

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Posted in Demand management, Milesahead, Sales and operations planning (S&OP), Supply chain collaboration, Supply chain management

My thoughts on Gartner’s Magic Quadrant for Supply Chain Planning System of Record – A video blog

Published April 11th, 2014 by Trevor Miles @milesahead 0 Comments

I was recently asked three questions on Gartner’s Magic Quadrant for Supply Chain Planning System of Record. The three questions I was asked were:

  1. What do you think of the Gartner Magic Quadrant for Supply Chain Planning System of Record?
  2. In your opinion, how does RapidResponse differentiate itself as a supply chain planning System of Record?
  3. From your experience, what is the level of understanding of planning systems of record in the market?

My answers were recorded and I thought I would share these videos with our readers… here is the first one. Hope you enjoy!

What do you think of the Gartner Magic Quadrant for Supply Chain Planning System of Record?

You can check out my responses to question 2 and 3 as well:

The report positions vendors based on completeness of vision in the supply chain planning system of record market and on their ability to execute to that vision. If you’re interested in reading the full report, the Gartner document is available upon request at

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Posted in Milesahead, Supply chain management

On the road again! LogiPharma Europe – April 8-9, 2014

Published March 25th, 2014 by Alissa Hurley 0 Comments
_Trevor Miles

Trevor Miles, vice president of thought leadership and industry principle, life sciences

We’re excited to be participating in LogiPharma Europe 2014 in Basel, Switzerland!

This year’s conference is focused on Supply Chain as a Customer Centric Function.

Join us for a roundtable discussion on April 8th on how to leverage the cloud to achieve true innovation in supply chain management. And, on April 9th, Trevor Miles is leading a session entitled Continuous S&OP – Breaking the Mold. In this session, he will discuss how business and technology has changed tremendously in the thirty years since S&OP was first defined, enabling much more proficient and integrated S&OP processes. Trevor will describe how companies are breaking the traditional S&OP mold from both a process and technology perspective.

During the conference follow hashtag #LogiPharma  and stop by the Kinaxis booth #21 to meet with the team and learn more about how Kinaxis has helped life science companies adopt process improvements and technology targeted at removing business “silos,” improving collaboration, and achieving significant operations performance breakthroughs. Find out more about RapidResponse for life sciences at:

More about the conference:
LogiPharma is the ONLY VP-level, end-to-end supply chain event for life science professionals, focusing on strategic and tactical improvements for Europe & the rest of the world. It caters to professionals from across the spectrum of innovative pharma, generics, animal health as well as bio tech companies, tackling the most relevant, pressing challenges and opportunities present in the industry

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Posted in General News, Milesahead, Pharma and life sciences supply chain management, Sales and operations planning (S&OP), Supply chain collaboration, Supply chain management

How do you collaborate? A look at supplier collaboration

Published November 21st, 2013 by Nazli Erdogus 9 Comments

I love to get my hands on new devices and applications that can be used in the workplace. With so much access to technology today that allows workers to be in constant contact with colleagues, you would think that collaboration would be easier than ever. But, recently, I read an article arguing that there is increasing demand for more face-to-face communication in organizations. Of course, face time with colleagues is not always possible for businesses for multiple reasons, including time constraints and the high cost of travel.

According to a survey of over 1,000 U.S. employees, conducted by Kelton Global, people were asked how they prefer to collaborate and surprisingly 72% of respondents answered in person, 23% answered online and 5% answered via phone or video conference. In addition, nearly two in five employed Americans feel there is not enough collaboration in their workplace. There definitely seems to be a gap here. So while reading these articles, I said to myself – wait a minute, I know that we can help facilitate better collaboration in the workplace, as least for supply chain professionals!

This research takes me to our annual user conference, Kinexions, which was held a few weeks ago in Scottsdale, Arizona where our customers, partners and prospects got together to hear about recent developments in RapidResponse and our customers shared their stories of successful RapidResponse deployments. We also had something unique at this conference: we were able to show ‘supplier collaboration’ in RapidResponse. This feature enables an efficient and effective process between buyers and suppliers. Using RapidResponse, enterprises have direct supplier interaction with automated B2B data exchanges for a number of different situations.

At our conference, we were eager to present the power of supplier collaboration by adding another element to it.  We showed an integrated demonstration between RapidResponse and the GT Nexus portal. We received positive interest and valuable feedback from industry analysts, customers and prospects telling us how powerful and intuitive this approach is.

The demonstration pointed out a combined solution using the RapidResponse client and GT Nexus portal where suppliers and buyers sense, evaluate, decide and act upon a supply disruption. This integrated solution displays unique capabilities including multi-enterprise visibility, immediate simulations to enact on changes, and coordinated multi-party responses.

The ability to connect with the GT Nexus portal enables the supplier to sense the real-time data across a multi-enterprise level, feed this update to RapidResponse, and let RapidResponse do its magic in re-planning and scenario analysis. The scenario comparison uses a number of business metrics and enables the decision maker to analyze the comparison on financial impacts. Then, it’s time for GT Nexus to be fed back with the analyzed data for action.

This initiative serves a broad interaction between suppliers, buyers and even a possible additional tier of suppliers involved in the supply chain. We know that  letting a supplier have access to RapidResponse to commit to requested dates and quantities is beneficial to improve the flexibility of your supply chain and the profitability of your enterprise. We’re now adding some cream on top of it.

So, what’s next? The big thing is that we are not only collaborating with the supplier, but also letting suppliers to sense changes and the opportunity to make respective changes. With this in mind, we can also say what’s next could be preventing disruptions in your supply chain before they happen. Imagine a world where you can sense the disruption coming by identifying limits through your confidence intervals, looking at important metrics that perform a negative trend, and be able to respond to that as a preventive action. That definitely sounds like the next chapter.

It seems safe to say this integration would definitely bring more than enough collaboration in supply chain platforms to answer the need for more collaboration across different teams, thus enabling companies to do a better job of providing applications that encourage collaboration.

Collaboration is important and we definitely take it seriously.

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Posted in Control tower, Response Management, Sales and operations planning (S&OP), Supply chain collaboration, Supply chain management

It’s OK To Be Wrong (In A Simulation)

Published October 15th, 2013 by Bill DuBois 1 Comment

“If you’re not prepared to be wrong, you’ll never come up with anything original.” – Sir Ken Robinson

Sir Ken Robinson is a world leading speaker on the topics of developing creativity, innovation and human resources in both education and business. His talks at the prestigious TED Conference have been viewed more than 25 million times all over the world. I was watching some of Sir Ken’s videos in preparation for his talk at my company’s upcoming Kinexions conference, and his take on creativity and finding your passion was truly inspiring.

Robinson likes to examine the inner workings of creative thinking. He compares mathematicians’ approach to solving problems in formulas to the way musicians hear a symphony when they see notes on a page. Scientists and chemists make many mistakes in their creative process before they find a solution or cure. In these situations, being wrong doesn’t mean failure, it means understanding what doesn’t work. Of course my thoughts then turned to the supply chain. We’re certainly a different group, facing unique challenges. There is no room for error; we’re either right or wrong, and there is no time to “try things” in the middle of executing on your plans to get your products to your customers.

Traditionally, supply chain has been reactive in nature. You plan, execute, and when something changes, you react to course correct as best you can. That doesn’t mean supply chain practitioners haven’t thought about being proactive. Lean experts are certainly the role models for creativity when it comes to eliminating waste and driving value to the customer.. It’s just that in general, we don’t have the time or the tools that allow for split second decision support when disruptions hit us. Unlike scientists in a lab who have time to experiment, buyers, planners, and operations must do what they think is best in a time of crisis. If you need an answer now but the tools you use for analysis and comparison of possible resolutions takes hours, days or in some cases weeks, then you find yourself waiting for the wrong answer and doing what feels right.

In thinking about the role of creativity in the supply chain and responding to change, you could say we’re more like the doctor operating on a patient in critical condition that has to respond to a surprise on the operating table. They need to respond in a way that’s timely and still leaves the patient with an opportunity to heal 100%. With today’s technologies, doctors have all the tools they need to respond like scopes, x-rays, and hi-tech testing and diagnostic equipment. Similarly, supply chain professionals must respond in time to make a difference, efficiently and profitably. There are dozens of situations that would benefit from some creative thought: How do you best allocate limited supply? What customers do you satisfy first? What demands would drive the most revenue for the quarter? Is it better to expedite, use a substitute or transfer inventory? What’s the impact of altering an engineering change on excess and shortages?

We may be creative supply chain professionals, but like doctors, we could benefit from some updated tools that enable creativity and better decision making. In supply chain environments, a simulation tool that allows you to test and experiment within seconds can be an invaluable addition to the toolbox. When responding in your execution or ERP system, you usually get one chance. If you’re wrong, that failure takes on the form of expedites, shortages, excess, or missed goals on revenue, margin, inventory and delivery targets. If you’re wrong in your simulation tool, this means you know what doesn’t work. Simulation equals knowledge. Simulation also gives you the opportunity to get creative with your problem solving efforts. Perhaps testing a solution that may not be obvious but drives the most profitable response can be validated through simulating and comparing it to the alternatives.

Most people don’t often think of creativity when talking supply chain. Still, we are continually thinking about how to best manage change. Any situation that requires problem solving will only benefit from people who have the freedom to ask questions and understand what answers are the best for their company. A number of analysts agree that simulation, scenario management and consequence evaluation, and alerting will take supply chain processes to the next level of breakthrough performance.

What do you think? We would look forward to hearing any of your creative solutions to traditional Supply Chain challenges. And if you’re looking for inspiration, check out some of Sir Ken Robinson’s talks.


Posted in Supply chain management