Last weekend, a senior member of my family asked me if I could come along to help him shop for a car at a local dealership. What I thought was going to be a non-exciting “dealing with a car salesman” kind of day turned out to be a thought-provoking automotive supply chain awareness trip.
After going over the inventory in the dealership system, we zeroed in on a car and decided to take it out for a spin. As soon as my uncle took the driver’s seat and started the car, he got dispirited and asked the salesman, “where are the knobs?” You know…the kind which you turn to start the radio, the air condition and the fans?
The salesman informed him that everything is high-tech now and is in the LCD panel. My uncle was not impressed, but still tried to figure out the panel, which for myself sitting in the backseat found to be very intuitive. Nevertheless, he decided not to take the car for a drive and declared he wanted a car where you have to turn the knobs for radio volume, etc. The salesman informed us that for that make/model, knobs went away a couple of years back and since then, it is only available in higher priced makes/models.